Challenges

Matrix often speaks with potential clients who share the same issues about their current contractor; a general lack of communication, standards falling, high staff turnover plus many other issues.

Regular communication is key to ensuring both standards are maintained on-site, staff are happy, and clients’ objectives are being met daily. Matrix conducts monthly audits using their patented CheckBack system alongside feedback meetings with our clients.

Our team of dedicated staff can help identify issues of concern and create a schedule to eliminate the issues and concerns from day 1.

Matrix’s role as your chosen facilities management provider is to allow you to concentrate on running your own business – let us look after your building in a calm and efficient manner.

Twilight hours, working at height, specialist secure environments (MOD/HMG) – Matrix operates within all these parameters and can provide specialist solutions. Some of our staff have specialist security clearance to work in the most secure and demanding of locations.

The recent pandemic pushed most organisations to their limits in ensuring that premises and staff were both physically secure and safe whilst providing confidence to the workforce that the environment was safe to work within.

Matrix was proud to assist the NHS and other organisations in providing decontamination services and other preventative measures across the UK. Our teams sprang into action with less than 4 hours’ notice, deploying simultaneously across the UK

Matrix provides a full incident / emergency response team via a 24-hour hotline, deploying biological, chemical or specialist engineering staff within hours of first contact.